Caroline Wheaton t/a Chalet Art ("Chalet Art/we/us") is committed to protecting and respecting your privacy. We will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
The Site may, from time to time, contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
INFORMATION YOU GIVE US.
You may give us information about you by filling in forms on the Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you make a purchase from the Site and/or when you report a problem with the Site. The information you give us may include your name, address, e-mail address and phone number.
INFORMATION WE COLLECT ABOUT YOU.
With regard to each of your visits to the Site we may automatically collect the following information:
INFORMATION WE RECEIVE FROM OTHER SOURCES.
We may receive information about you where we work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers).
HOW IS INFORMATION COLLECTED
We use different methods to collect data from and about you. These include through direct interactions (i.e. filling in forms, responding to emails, etc), through automated technologies when you interact with the Site and from third party or publicly available sources.
USES MADE OF THE INFORMATION
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data: where we need to perform the contract we are about to enter into or have entered into with you; where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or where we need to comply with a legal or regulatory obligation.
We use information held about you in the following ways:
INFORMATION YOU GIVE TO US.
We will use this information:
INFORMATION WE COLLECT ABOUT YOU.
We will use this information:
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose or we are required to do so by law.
DISCLOSURE OF YOUR INFORMATION
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
WHERE YOUR PERSONAL DATA IS STORED
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA. Such staff may be engaged in, among other things, the fulfilment of your enquiries, the processing of your payment details and/or the provision of support services. By submitting your personal data to us, you agree to this transfer, storing or processing.
Where personal date is transferred outside the EEA, we will take all steps reasonably necessary to ensure that a similar degree of protection is afforded to your personal data in the recipient country. Please contact us if you would like further details and where your data is stored and what safeguards are in place.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Note that all financial transactions on the Site will be conducted through a reputable third-party payment gateway provider and Chalet Art will not receive or process any bank account or car payment information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
HOW LONG IS YOUR DATA STORED FOR
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers for seven years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data. Alternatively, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
If you would like to exercise any of these rights or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), details of how to contact us are set out at the end of this policy. Please note that we may keep a record of your communications to help us resolve any issues which you raise. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office.
ACCESS TO INFORMATION
You have the right to ask for a copy of any of your personal data held by us (where such data is held). In most cases, no fee is payable and we will provide any and all information in response to your request free of charge. However, we may charge a reasonable fee if your request to exercise your rights is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
This page tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our Site) to you.
Please read these Terms carefully and make sure that you understand them before ordering any Products from our Site. By using our Site, or by purchasing anything through us, you agree to be bound by these Terms (as amended from time to time).
1) Information about us: We are Caroline Wheaton trading as Chalet Art. Our address is 220 route des Pelerins, 74400 Chamonix
2) Our products: The images and descriptions of the Products on our Site are for illustrative purposes only and, although we have made every effort to ensure accuracy, we cannot guarantee the same. Accordingly, our Products may vary slightly to any images or descriptions on the Site.
3) Use of the site is governed by our Acceptable Use Policy
5) If you buy from us,
5.1 you hereby confirm that you have the authority to bind any business on whose behalf you purchase products
5.2 These Terms and any agreements and policies referred to herein constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
5.3 You acknowledge that in entering into this agreement you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
6) How a contract is formed between you and us
6.1 If you would like to buy a piece of art, please contact us via the contact page or by email email@example.com
6.3 We will invoice you and on receipt of payment, confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation).
6.4 If we are unable to supply you with a Product for whatever reason, we will inform you of this by e-mail and we will not process your order.
7) Our right to vary these terms
7.1 We amend these Terms from time to time. Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.
7.2 If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes.
8) Your consumer right of return and refund
8.1 You have a legal right of cancellation. If you wish to cancel, you must inform us within 14 days of receipt of any Products.
8.2 Your right of cancellation does not apply in the case of any specially commissioned Products, which cannot be cancelled or refunded.
8.3 In order to cancel, you just need to e-mail us at firstname.lastname@example.org contact us by telephone on +44 7875 527380. If you are e-mailing us, please include details of your order to help us to identify it. Your cancellation will be effective from the date you send us the e-mail.
8.4 If you choose to cancel:
9) Prices of Products & Delivery Charges
9.1 The prices of the Products will be quoted on our Site at the time you submit your order. We use our best efforts to ensure that the prices of Products on the Site are correct, however, prices may increase from those posted on our Site.
9.2 The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.
10) Payment and delivery
10.1Payment for the Products and all applicable delivery charges is in advance.
10.2 Following your payment in full, we will contact you with an estimated delivery date, which we will endeavour to provide within 30 days after the date on which we e-mail you to confirm our acceptance of your order.
10.3 As we use reputable third party courier companies for our deliveries, all deliveries and/or collections are subject to the specific courier's own terms and conditions.
10.4 Delivery of an order shall be completed the Products have been delivered to the address provided by you (or to an authorised alternative address) and the Products will be your responsibility from that time.
11) Our liability to you
11.1 We will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with our agreement for:
11.2 In any event, our liability in any claim against us is limited to the value of the Products purchased.
11.3 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your specific purposes.
12) Communications between us
Any notice or other communication given by you to us, or by us to you, shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or by e-mail.
13) Other important terms
13.1 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
13.2 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
13.3 If any provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification to or deletion of a provision under this clause shall not affect the validity and enforceability of the rest of these Terms.
13.4 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
13.5 We will not be liable for a breach of our obligations under these Terms arising from something beyond our reasonable control, such as a strike or industrial action.
13.6 These Terms are governed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
Information about us
Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
Intellectual Property Rights
No reliance on Information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our Liability
We assume no responsibility for the content of any websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which are set out in our Terms & Conditions.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
ou may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.You must not establish a link to our site in any website that is not owned by you.We reserve the right to withdraw linking permission without notice.If you wish to make any use of content on our site other than that set out above, please contact email@example.com.
Third Party Links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
To contact us, please email us at firstname.lastname@example.org.
Thank you for visiting our site.